NOW HIRING
Virtual Administrative Assistant (MSP / IT Services)
Company: Tru Care IT
Location: Remote (Work from Home)
Schedule: Monday to Friday | 8am to 2pm | 5 hours (US Pacific Standard Time)
Reports To: Owner
Salary: P20,000 to P30,000 per month
About the Company:
Tru Care IT is a Managed IT Services Provider based in Sacramento, California. We deliver reliable IT support, cybersecurity, and cloud solutions to small and medium-sized businesses. We value teamwork, communication, and integrity — and we’re looking for a proactive, detail-oriented Virtual Admin Assistant to help keep our daily operations running smoothly.
Job Summary:
The Virtual Administrative Assistant will provide day-to-day administrative and operational support to the team. This includes handling client communication, managing documentation, updating tickets, scheduling, and coordinating with technicians. The ideal candidate is organized, excellent communication skills (English), and comfortable working with different clients MSP environment.
Key Responsibilities:
- Manage and organize emails, calendars, and appointments for the owner and team.
- Update and monitor tickets in the MSP platform.
- Prepare reports, proposals, and service documentation as needed.
- Track client requests, follow up on open items, and ensure timely communication.
- Assist with onboarding new clients and maintaining client records.
- Create and format statements, invoices, and contracts (Word/PDF templates).
- Manage social media pages or company updates (optional).
- Perform data entry, file organization, and administrative tasks.
- Coordinate meetings, record minutes, and distribute action items.
Qualifications:
- Proven experience as a Virtual Assistant, Admin Assistant, or similar role.
- Preferably with experience in an IT company or MSP environment.
- Strong written and verbal English communication skills.
- Proficiency with Microsoft Office 365.
- Excellent organizational and multitasking abilities.
- Detail-oriented, reliable, and self-motivated.
- Stable internet connection and own computer/headset.
Work Schedule & Compensation:
- Monday to Friday | 5 hours day (typically 8 AM – 2 PM US Pacific Standard Time)
- P200 to P300 per hour (based on experience and skills).
- Work from home/remotely
How to Apply:
Send your resume, intro video (optional), and a short note about your experience working with IT or MSP teams to:
📧support@trucareit.com
📍Subject Line: “Virtual Admin – [Your Name]”
- Recommended but optional
- Facebook Profile
- LinkedIn Profile
- References